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Weekdays Monday To Friday from 10 AM to 4 PM.
Consumer Grievance Redressal Mechanism
Grievance Officer Contact details:
Name : Pratiek Varma
Designation: Senior Manager - Customer Experience
Email: [email protected]
Have a question in mind? You can contact Kiehl’s customer support at 02263204030 through business days (Monday to Friday) or mail us at [email protected]. You can also share your concern with us through Kiehl's Live Chat service during business days (Monday to Friday). Unless discussed verbally, every concern/query shared with Kiehl’s through customer support email or Live Chat service will generate a ticket ID that can be used while coordinating on your concern/query with any/all Kiehl's customer support expert or skin expert. To avoid multiple communication on single concern/query avoid raising multiple ticket ID with support team. Our customer support team will assist you with a suitable response/solution with 48 hours from your concern/query ticket raised, few cases may require more time and will be informed to you by our support team through verbal or written notification.
