Our Kiehl’s commitment to Health & Safety. READ MORE

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Navigating Covid-19 - Kiehl’s Commitment to Health & Safety

At Kiehl’s and in all of our stores around the world, the health and safety of our customers, employees and communities is our top priority. As new information about preventing the spread of Coronavirus (COVID-19) becomes available, we are continuing to closely monitor and abide by the guidance published by the National Center for Disease Control (NCDC) ,Ministry of Health & Family welfare, Govt. of India

Specifically, we are taking the following extra precautions in our stores and offices:

  • Training for store employees, with ongoing reinforcement
  • Supplying additional cleaning and sanitizing supplies
  • Defined protocol for frequent cleaning of targeted in-store areas
  • Easy access to handwashing facilities and hand sanitizers
  • Pausing certain in-store skincare services in some locations

Additionally, we are communicating with our store and home office employees regularly about illness prevention, including the guidance of the NCDC, Ministry of Health & Family welfare, Govt. of India which recommends everyday preventive actions to help stop the spread of germs. These guidelines include staying home when sick, washing hands often with soap and water for at least 20 seconds, following proper respiratory cough etiquette, avoiding close contact with people who are sick and avoiding touching eyes, nose, and mouth.

As more information becomes available, and should additional regional directives be issued, Kiehl’s will take appropriate actions as directed by government officials.

To help you make the most informed decisions regarding protecting your individual health and safety, the NCDC, Ministry of Health & Family welfare, Govt. of India provides more detailed coronavirus information on its websites www.ncdc.gov.in ; www.mohfw.gov.in and as always, your personal physician is a valuable resource for specific medical questions you may have. If you should have further questions about visiting a Kiehl’s store, we recommend that you contact your local store.


Guided by our Mission and Values, and a commitment to one another and to the communities we serve, we will continue to communicate with transparency and act responsibly to ensure the health and well-being of our employees and customers.

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